What we do
We bring together New Zealand’s most extensive range of information sources in one unique service. Unsurpassed visibility and control, streamline your processes and make your organisation more productive, efficient, and innovative.
Business Process Support and Service Delivery
Infolog’s Business Process Support and Service Delivery is one of our most proven, high-performing service areas. We free your teams to focus on what they do best while we take care of compliance, privacy, regulatory settings, and delivery excellence.
Alongside New Zealand’s most extensive range of data services, we ensure every service is delivered efficiently, accurately, and in line with customer expectations—because service delivery is at the heart of your operations.
Drawing on extensive expertise in licensing, claims, benefits and grants, regulatory compliance, and onboarding, our team empowers organisations to achieve substantial improvements in time management and productivity, as well as enhanced control and visibility over their operations. Our innovative solutions are designed to simplify and streamline business processes, allowing you to easily view, customise, and automate workflows according to your specific needs.
Let us show you how to drive digital transformation, improve service quality, reduce costs and risk, increase productivity, and lift employee satisfaction—so your people can focus on high‑value work.
Key elements to identify a process for automation:
- The process needs to be free from error, every time
- The process requires consistency across the organization
- The process is repeatable
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Regulatory Compliance, Investigation and Audit Services
Infolog’s comprehensive and distinctive service portfolio, with all the search functionality they need in one place, has positioned us as the preferred partner for most of the regulatory compliance, investigation and audit teams across both the government and corporate sectors within New Zealand.
Do more for less, achieve better results, and save considerable time.
We could say more, but explore the “What our clients say” from the organisations who rely on us.
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Procurement and Onboarding – Client, Supplier, Candidate
Infolog delivers one of the most comprehensive Onboarding and Procurement service suites available, covering both New Zealand and global jurisdictions. From basic onboarding and identity verification through to full Global Due Diligence on unfamiliar entities, our suite of services scale to match the level of assurance you require.
We also offer a short paper outlining how our solutions fully align with the NZ Government Procurement Rules introduced on 1 December 2025.
- Setting 'Notifications of change' on these entities completes your Full-life-cycle Procurement / Client Onboarding Process.
- To complement the suite, we also have several bulk data services such as Company expansion extract, Conflict of interest, Vendor overlap and Ultimate beneficial owner.
NZ - NZBN/Company Search, Extended Company report, Ultimate Beneficial Owner Search (NZ), NZBN Role Search, NZ Disqualified Director or Manager Search, NZ Financial Service Providers Register, NZ Gazette Search, PEP Sanctions + Adverse Media report, Credit Reporting Equifax + Centrix
Global Business - Global Company, Company Officer report, Global Business Credit Report (200+ jurisdictions), Global Due Diligence, Enhanced Due Diligence (EDD), Global Beneficial Ownership, In-Country Records, Human Rights, Environmental Social and Governance Investigation, International PEP and Adverse Media Watchlist, Open Source Investigation on Identified Principals, Open-Source Company Search.
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Local and Central Government
Infolog is an approved and trusted supplier on The NZ Government Marketplace (Pae Hokohoko), this recognition signifies that Infolog has met the requirements set by the Department of Internal Affairs and is approved as a service provider for government agencies in New Zealand.
Infolog's Business Process Support and Service Delivery is one of our most established and high performing service areas, trusted across central and local government. We enable agencies to focus on their core public mandate while we ensure compliance, privacy, and delivery excellence are consistently upheld.
Our extensive government client base allows us to adopt an All-of-Government thinking and a 'build-it-once' approach to develop services and functionality, which we then share with all. With Infolog, you already get more for less.
- Avoid duplication – 'build it once' shared functionality model. Across government, both central and local, there are multiple business units that have duplicated business functions - Licensing, Grants + subsidies, Claims, On-Boarding, Audits, Trace, etc Infolog already has custom report options for each.
- Custom reports run multiple queries and return a scored summary page, with the relevant reports attached. Benefits include consistency of search, time and productivity, improved risk and compliance, and the option to turn into an API (system-to-system).
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Data Verification / Notifications of Change / Monitoring
Infolog ‘Notification Suite’ is one of its most powerful tools. It enables proactive monitoring for change across companies, properties, and, in some cases, individuals (trace and location services).
Notifications of change in an entity can drive business processes, making your organisation proactive rather than reactive.
Applications: Onboarding and Procurement lifecycle, Anti-money laundering, register maintenance, business process support.
Infolog Notification Suite scoped and built to scale with Govt input to handle thousands of entities concurrently.
Key Features:
- Client organisation can set up any number of ‘Notification Hubs’. These can belong to various business units, and each business unit can view and manage its own notifications.
- Management and audit tools built into the suite.
Several data cleaning and bulk data services are available.
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Legal and Compliance
In the modern business landscape, information serves as the foundation for nearly every strategic decision. However, with each access point comes the responsibility to manage data from a risk, compliance, and stewardship standpoint. Evolving privacy laws worldwide are pushing organisations away from outdated, reactive oversight models and toward proactive privacy risk management.
Infolog meets these new standards by supporting essential requirements for transparency, governance, and oversight. After all, true control is impossible without visibility. Infolog empowers clients with full usage and audit reports, ensuring they maintain comprehensive oversight of all information accessed by their teams. The platform also facilitates internal information sharing, enhancing collaboration within organisations.
To further support compliance, Infolog offers online training modules and an intuitive user interface that consistently informs users about legislative obligations, consent requirements, and lawful purpose considerations. Custom-built pages streamline business processes and promote consistency across workflows, while privacy-by-design principles within a secure environment allow clients to visualise and govern information across all business units seamlessly. This not only strengthens data security but also boosts productivity and workflow efficiency.
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Insolvency and Debt Management
Infolog has many clients in the Insolvency and Debt Management area.
Some of the services we offer that support these practitioners include Trace services to find people, insolvency and no asset procedure reports, credit reporting, PPSR, motor vehicle and property searching as well as detailed asset reports (for people and companies) etc
Purpose-built functionality around PPSR searching and export functions, Asset search services.
You can do more for less, achieve better results, and save considerable time.
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Identity Services Anti-Money-Laundering (AML)
The key to an effective Anti-Money-Laundering (AML) program is access to high-quality information.
Identity – Global Biometric ID Verification, NZ Birth Certificate verification, NZ Citizenship Certificate verification, NZ Passport Document Validation, Infolog Quik-ID, China Identity Check.
Australian Document Verification Service (DVS) Service – Centrelink Card, Citizenship Check, Drivers Licence, Immigration Card, Medicare Check, Passport Check, Australian PPSR Search
Ongoing services – Notification Service for ongoing Customer due-diligence (monitoring), Bulk Data extracts for ongoing support, including bulk UBO.
And keep in mind Infolog maintains your full audit trail, exportable to .csv to support your reporting for the regulators.
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Training and Support
With any service offering support is essential, we engage with your training and compliance teams.
- All new users are invited to an introduction session to familiarise them with tools and features that will help them save time and maximise value.
- Supported with online guides and video-on-demand training.
- Group or role-based training sessions are also available either virtually via MS Teams or in person.
- Personal support via phone or email [email protected]
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